What should I do if I received the wrong item(s)? Nick Gousha July 17, 2019 20:17 Follow Sorry about that! If we sent you an incorrect item in your order, send us an email to firstname.lastname@example.org and provide your name, order number and the item(s) you're missing or received by accident. We'll handle the issue ASAP! Related articles How do I return an Item? What should I do if my item has been damaged or broken? Can I go in the water with my necklace? All things Brand Ambassador My package is missing! What should I do? Comments 0 comments Please sign in to leave a comment.